All that said here are the numbers from the Internet Speed Test at around noon Monday 4th August.
Below are a ping test and route trace to the Rogers site which seems to indicate that the problem is entirely within their network which is probably unable to deal with the weekend volume. That is not a valid excuse for these kind of numbers in my view
Click images to enlarge
And yes, I can here you city types snickering, internet connections are not the strong point for rural living, if you are lucky you can perhaps hook up to a wireless provider that does not rip you off with high prices and low speed and volume limits but many of us have two choices – Cell hookup via a hub or even more pricey satellite hookup also with speed and volume limits. When I see those ad's on TV talking of streaming video or re-watching a good documentary I can but say “I wish”, there is little doubt that internet is available to most Canadians and the network is expanding to more remote areas, but AFORDABLE high speed internet without crippling limits is another matter.
Meanwhile I'm stuck with Rogers, but at least now I can tell the 'customer service' guy to go to my blog and see the evidence of their crappy system!
Its now two weeks since my original complaint to Rogers and needless to say that 'escalated' thing did NOTHING, no call back from 'engineering' as requested and once again this weekend we have connection speeds of less than 200k and ping values of up to 3,000 ms at times. The satellite alternative is looking better all the time!